Privacy Policy

Privacy Policy

Who we are

This site is operated by Guangzhou Lingcai Technology Co., Ltd. ("Tethr," "we," "us"). Registration number: 91440111MAEUD1DM6F. Address: Room 506, No. 805 Xicha Road, Baiyun District, Guangzhou City, Guangdong Province, P.R. China. We are the data controller for the personal information collected through usetethr.co. This policy explains what information we collect when you visit the site or place an order, how we use it, and your choices.

What we collect

When you visit the site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the pages you view, what sites or search terms referred you to us, and how you interact with the site.

When you place an order, we collect your name, shipping address, billing address, email address, phone number, and payment information.

How we use it

We use your order information to fulfill orders, process payments, arrange shipping, send order confirmations and tracking updates, and communicate with you about your order. We use it to screen orders for fraud and, when in line with the preferences you have shared with us, to send you information about our products and offers.

We use device information to help us screen for risk and fraud and to improve and optimize the site.

Sharing your information

We share your information with third parties who help us run the site and serve you. This includes Shopify, which powers our online store, payment processors, shipping carriers, and email service providers. Some of these providers may be located outside your country. We may also share information to comply with laws and regulations, to respond to a lawful request, or to protect our rights.

Advertising

We use your information to show you ads or marketing that may interest you. This may include advertising on platforms such as Meta and Google. You can opt out of targeted advertising through your platform settings or through the Digital Advertising Alliance opt out page.

Cookies

We use cookies to keep your cart, remember your preferences, understand how you use the site, and measure our ads. You can control cookies through your browser settings. Turning off cookies may affect how the site works.

Your rights

Depending on where you live, you may have the right to access the personal information we hold about you, ask that it be corrected, updated, or deleted, or object to how it is being used. To exercise any of these rights, email support@usetethr.co. We respond to requests within 30 days.

Data retention

We keep your order information for our records unless and until you ask us to delete it.

Minors

The site is not intended for anyone under the age of 18.

Changes

We may update this policy from time to time to reflect changes to our practices or for legal reasons.

Contact

For questions about this policy, contact us at:

Guangzhou Lingcai Technology Co., Ltd.
Room 506, No. 805 Xicha Road, Baiyun District, Guangzhou City, Guangdong Province, P.R. China
Email: support@usetethr.co